1. Introduction

At Data Vault, protecting the privacy and personal data of our users and partners is a fundamental principle. This Privacy Policy explains how we collect, use, store, and safeguard the personal data you provide when you visit our website or use our services, always in compliance with the General Data Protection Regulation (GDPR) and relevant Greek and European legislation.

2. Collection of Personal Data

While browsing the Data Vault website, we may collect personal data you voluntarily provide through contact forms, service requests, or newsletter subscriptions. This data may include your name, email address, phone number, job title or profession, as well as any other information you provide during our communications. Additionally, through cookies or analytical tools, we may collect anonymous technical data to optimize user experience, such as IP address, device type or browser, and browsing preferences.

3. Use of Data

The data we collect is used solely for specified and legitimate purposes. Specifically, we use it to respond to your requests, provide you with information about our services, improve our website, tailor content to your preferences, and analyze usage statistics. Under no circumstances are your data used for promotional purposes without your explicit consent.

4. Legal Basis for Processing

The processing of your personal data is based on your consent, the performance of a contract, the legitimate interests of the company, or compliance with a legal obligation. Where consent is required, it is given explicitly, and you always have the right to withdraw it at any time without affecting the lawfulness of the processing carried out prior to withdrawal.

5. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, the data is securely deleted unless there is a legitimate interest or obligation to retain it for a longer duration.

6. Data Transfer and Disclosure

Data Vault does not transfer or disclose personal data to third parties unless required by law, court order, or with your explicit consent. In cases where we cooperate with third-party service providers (e.g., technical support or data hosting), we ensure they fully comply with the GDPR and operate under strict data processing agreements.

7. Data Subject Rights

Under the GDPR, you have full rights as a data subject. You have the right to access your personal data, rectify inaccuracies, request deletion (“right to be forgotten”), restrict processing, object to certain types of processing, and the right to data portability. You can exercise your rights at any time by contacting us at info@datavault.gr.

8. Data Security

Data Vault implements strict technical and organizational security measures to prevent unauthorized access, loss, or malicious processing of personal data. Access to data is restricted to authorized personnel, and all data is stored in infrastructures that meet high security standards. Additionally, communications with the website are conducted via a secure HTTPS connection.

9. Use of Cookies and Analytics Tools

The Data Vault website uses cookies to enhance functionality and user experience, as well as for statistical purposes. Users can choose whether to accept certain or all cookies. The analytics tools we use, such as Google Analytics, operate in a manner that does not allow personal identification of visitors and comply with privacy protection requirements.

10. Policy Amendments

Data Vault reserves the right to modify this Privacy Policy at any time as deemed necessary to adapt to changes in legislation or the services it offers. Any changes will be posted on this page with a clear indication of the date. We recommend that visitors regularly review the policy to stay informed of any updates.

11. Contact and Data Protection Officer (DPO)

For any questions, requests, or complaints regarding this policy or the processing of your personal data, you may contact us at info@datavault.gr. We will be happy to respond to any inquiries and assist you with respect and responsibility.

12. Commitment to Privacy

Data Vault is committed with complete transparency, responsibility, and consistency to protecting the privacy of every visitor and client. We believe that respecting privacy is not only a legal obligation but also a moral commitment to the trust you place in us every day.